Get Answers to Commonly Asked Questions

It is best to empty your dresser. You can keep some clothing in your dresser. Please do not overfill your dresser. If it is a really heavy oak dresser, then our guys would appreciate it being emptied. Drawers with loose items such as change or jewellery will have to be emptied. Particle board or Ikea-type dresses have to be emptied. Having extra weight in them puts too much pressure on their already weak structure.

We will protect your furniture with our heavy-duty storage blankets and secure all items for transport. We also carry shrink wrap if your items need an extra layer of protection. Don't worry; your stuff is safe with us.

If there is an inexpensive item damaged then we will cover the cost right away. If there is an expensive item damaged then we would have to use our cargo insurance.

We will fix any cosmetic damage to walls, floors, and ceilings. Structural damage if not easily fixed, this type of damage will be subcontracted out through our insurance agent or a settlement will be arranged.

Yes, we will protect all your hardwood, tile floors and carpet with our floor runners when we get to your home at no extra cost. If you need a full carpet shield, we offer that as well for a small fee. Our goal is to make your move stress-free. Your home is safe with us.

We offer two different size trucks to serve you. Our trucks range from 16' to a 30' box length. The 16' box can hold an average apartment. The 30' box can hold an average 1200 square foot home.

We have the same price every day of the year. No surprises!

There are NO hidden fees when you hire us. We are upfront and honest when we do our estimates.

We accept debit, credit card payments, or e-transfers.

We only charge fuel if we are going more than 30km outside of Red Deer, Alberta. Fuel is included for all local moves large or small.

Yes, we can disassemble and reassemble all standard beds. Custom-made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.

We only move small to medium size pianos that are under 52 inches tall. When it comes to large upright pianos, grand and baby grand pianos, we recommend hiring a piano specialist. These specialists focus solely on pianos, and they can tune them after the move.

Yes, we offer a 5% seniors discount.

Here is a list of things that we do not usually move:

• Grand pianos or large pianos over 52 Inches
• Extremely heavy items over 600 lb
• Extremely valuable items, such as jewellery, chandeliers, fine wine
• Firearms, ammunitions, propane bottles, gas cans or any combustible items
• Cars
• Pets

We do require someone to be there during the move. If you can not be there, you can have a friend or family member oversee the move.